At 329 MJRX, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our telemedicine services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

​

1. Information We Collect

​

We collect information that you provide directly to us, including:

​

• Personal Identification Information: Name, date of birth, email address, phone number, physical address

• Government ID: Hawaii state ID or driver's license number

• Medical Information: Medical history, current medications, allergies, qualifying medical conditions

• Payment Information: Credit card or debit card information (processed securely through our payment processor)

• Technical Data: IP address, browser type, operating system, access times

 

2. How We Use Your Information

 

We use the information we collect to:

​

• Provide telemedicine consultation services

• Evaluate your eligibility for Hawaii 329 Card certification

• Process payments for consultation services

• Maintain medical records as required by law

• Communicate with you about appointments and services

• Comply with Hawaii Department of Health requirements

• Improve our website and services

• Comply with legal obligations

 

3. HIPAA Compliance

 

We are committed to maintaining the privacy and security of your protected health information (PHI). Our practices comply with the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH).

 

Your medical information is:

​

• Stored in encrypted, secure systems

• Accessible only to authorized healthcare providers

• Never sold or shared for marketing purposes

• Retained only as long as required by law

 

4. Information Sharing

​

We may share your information with:

​

• Hawaii Department of Health: As required for 329 Card certification

• Healthcare Providers: Dr. Louis Mandris, M.D. and any necessary medical staff

• Payment Processors: To process consultation fees securely

• Legal Authorities: When required by law or to protect rights and safety

 

We do not share your personal information with third parties for their marketing purposes.

​

5. Data Security

​

We implement appropriate technical and organizational security measures to protect your personal information, including:

​

• SSL encryption for all data transmission

• Secure storage with access controls

• Regular security assessments

• Employee training on data privacy

• HIPAA-compliant data handling procedures

 

6. Your Rights

​

Under HIPAA and state law, you have the right to:

​

• Access your medical records

• Request corrections to your information

• Request restrictions on certain uses of your information

• Receive a copy of your records in electronic format

• Request an accounting of disclosures

• File a complaint if you believe your privacy rights have been violated

 

7. Data Retention

​

We retain your personal and medical information for as long as necessary to provide services and comply with legal obligations. Medical records are retained for the period required by Hawaii law (typically 7 years after last visit).

​

8. Cookies & Tracking Technologies

​

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

​

9. Children's Privacy

 

Our services are not intended for individuals under the age of 18 without a designated caregiver. If we become aware that we have collected information from a minor without proper consent, we will take steps to delete such information.

​

10. Changes to This Policy

​

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

​

11. Contact Us

​

If you have any questions about this Privacy Policy, please contact us at:

​

329 MJRX

Email: info@329mjrx.com